Security Plan for the
Transportation
& Security of Hazardous Materials
Prepared and Implemented on September 8, 2003 by:
Steve Davis
Director of Safety & Security
W.W. Rowland Trucking Company, Inc.
Phone (713) 675-1200
Fax (713) 670-0811
Table of Contents
1.0 Purpose & Goals
2.0 Scope
3.0 Key Aspects of the DOT/RSPA Regulation
4.0 Overview of Hazardous Material Operations
5.0 Risk Assessment
6.0 Roles and Responsibilities
6.1 Security Responsibilities at the Corporate
Level
6.3 Security Responsibilities of Field Managers
6.4 Security Responsibilities of Hazmat
Personnel
7.0 Job Application Information
8.0 Hazmat Access Controls and Procedures
8.1 Preventing Unauthorized Access During Loading/Unloading
8.3 Preventing Unauthorized
9.0 Enroute Security
10.0 Security Measures for Elevated HSAS Threat
Levels
12.0 Reporting Threat Information
13.0 Communicating with Law Enforcement
14.0 Employee Training and
Security Awareness
15.0 Internal Security Audit
& Verification Program
Appendix
B: Hazardous Materials: Security Requirements for Offerors
and Transporters of Hazardous Materials
Final
Rule (DOT/RSPA 49 CFR Part 172)
Appendix
C: FBI Contact List
Appendix
D: Security Incident/Property Loss Reporting (Form 32)
References
1.0
PURPOSE & GOALS
The
purpose of the WW Rowland Trucking Company’s Hazardous Materials (hazmat)
Security Plan is to establish company-wide policies and guidelines for
mitigating risks to the company's hazmat transportation operations. The plan is
designed to comply with DOT/Research and Special Programs Administration (DOT/RSPA)
regulations for "offerors and transporters"
of hazardous materials to develop and implement security plans, and to
incorporate a security module for employee training programs.
Goals
of the security plan include satisfying DOT's
regulatory requirements for hazmat transporters to formalize methods to:
Confirm information provided by applicants for jobs that involve access to
hazmat, control unauthorized access to hazmat, and address en route security
risks. The policies, procedures, and guidelines contained in the plan are
designed to be commensurate with the assessed risks to WW Rowland Trucking
hazardous material operations. Furthermore, a goal for the plan is to provide
WW Rowland Trucking managers with flexibility to implement customized security
measures that are appropriate to site-specific hazmat operations and assessed
risks.
2.0
SCOPE
This
Hazmat Security plan is focused on WW Rowland Trucking’s operation that
utilizes vans and intermodal ocean containers for the transportation of
hazardous materials. While the DOT/RSPA
regulation applies to facilities where hazmat is stored "incidental to
movement," security policies and guidelines for WW Rowland Trucking
storage facilities are established in the "Facilities Security Plan"
for WW Rowland Trucking Company, Inc.
3.0
KEY ASPECTS OF THE DOT/RSPA REGULATION
On
March 25, 2003, DOT/RSPA issued a final rule titled "Hazardous Materials:
Security Requirements for Offerors and Transporters
of Hazardous Materials" (Appendix C: 49 CFR Part 172 of the Federal
Register, March 25, 2003). The regulation requires shippers and carriers of
hazmat to "develop and implement security plans" and to "assure
that their employee training includes a security component." Of note, a
goal of the final rule is to provide operators with flexibility to
"implement a security plan that is tailored to its specific circumstances
and operations (section II c)." Specifically, the rule states that the
plan should be appropriate to the types and amounts of hazardous materials shipped
or transported and the modes used for transportation (section II f)."
The
regulation requires that operators "perform an assessment of the
transportation security risks associated with the materials they handle,"
and that "each plan will be based on a company's assessment of the
security risks associated with the materials it ships or transports (section II
f)." If a carrier "determines that the security risks of the
materials it handles are relatively small, then its security plan may well be
limited in scope and complexity."
As
mentioned in Section 1 of the final rule, the DOT/RSPA stipulates that hazmat
operators develop a security plan that addresses three core issues: confirming
applicant information, protecting hazmat from unauthorized access, and
protecting hazmat cargoes and drivers en route. In confirming applicant
information, the regulation notes that DOT does not expect companies to confirm
all of the information provided by job applicants, but does expect companies to
"take reasonable and prudent measures to address personnel security
issues." Regarding unauthorized access to hazmat, DOT defines
"unauthorized persons" as people who are not employed by the company
and who do not have authorized access to hazmat.
Regarding
security training for hazmat employees, the regulation stipulates that ~ hazmat
employees must be trained on the security plan's specifics, and that hazmat
employees receive training that "provides an awareness of the security
issues associated with hazardous materials transportation and possible methods
to enhance transportation security."
4.0
Overview of WWRTC HazMat Operations
WW
Rowland Trucking Company currently operates a truck fleet of approximately 200
trucks. This truck fleet is comprised
solely of contractors who are leased to WW Rowland Trucking Company. All contractors leased to WW Rowland Trucking
Company have been carefully screened per the directives found in Part 392 of
the Federal Motor Carrier Safety Regulations.
In addition, criminal background checks are performed on all potential
driver applicants. The scope of our
operation relating to the transportation of hazardous materials involves the
receipt/delivery of ocean containers or vans loaded with hazardous commodities. As we currently have six service centers
throughout the Southeast and Gulf Region, each service center operates as a
relatively self-contained unit, with little movement of trucks and drivers
between terminals. Our trucks operate 24
hours/day, seven-days/week, and drivers work alone in either ten or twelve hour
shifts, depending on the area of operation and distance that they travel
daily. Upon arriving in the morning,
each driver meets with the lead dispatcher to receive a dispatch listing the
loads for that particular day. Drivers
carry two-way radios or cell phones during their shifts, and are advised to
contact the Safety Department, Operations Department, or 9-1-1 if they have
mechanical or security incidents.
Drivers typically remain in regular contact with each other during
shifts to discuss weather, routes, and road conditions. If an on-duty driver is
late for a scheduled pickup or delivery and cannot be contacted via radio or
cell phone for any extended time period, then local law enforcement may be
called to help investigate.
5.0 RISK ASSESSMENT
The
overall risk of terrorist attack against WW Rowland Trucking Company hazmat
operations is judged to be based on factors related to the size, location, and
characteristics of WW Rowland Trucking Company hazmat transportation network. The theft of a hazardous load is assessed as
the greatest risk. In that scenario, terrorist may steal a hazardous commodity
or truck not to utilize the commodity as a weapon, but rather to obtain a
vehicle or towed unit that can serve as a weapons delivery platform for more
lethal types of hazardous materials.
WW
Rowland Trucking Company’s hazmat transportation network is highly
decentralized, and characterized by the movement of relatively small amounts of
various hazardous commodities as containerized freight. The scale of WW Rowland Trucking Company’s
hazmat transportation network is small when compared to a national sample of
hazmat carriers. Based on the above factors,
the assessment of WW Rowland Trucking Company’s hazmat transportation network
is that it presents terrorists with a low target profile and low target
attractiveness when compared to alternative hazmat transporters. Per DOT
guidance, this security plan is tailored to that risk assessment. The risk of terrorist attack to WW Rowland
Trucking Company’s hazmat operations will be regularly assessed to ensure that
company security policies and practices are commensurate with the assessed
risk.
6.0
ROLES AND RESPONSIBILITIES
6.1 Security Responsibilities at the
Corporate Level
The
Director of Safety & Security is responsible for implementing and managing
WW Rowland Trucking Company’s hazmat security plan and program. He serves as
the primary point of contact on security issues for both field and corporate
personnel, and is responsible for disseminating WW Rowland Trucking Company’s
security policies, procedures, and alerts related to hazmat operations.
Additionally, the Director of Safety & Security is WW Rowland Trucking
Company’s security incident and threat information manager. All threat or
security incident information should be provided to the Director of Safety
& Security as soon as possible via the procedures outlined below.
The
introduction and implementation of the security plan will be directed and
distributed by the Director of Safety & Security. The implementation
process should include a training program for all hazmat employees on the
specifics of the hazmat security plan and individuals' roles and
responsibilities. Implementation should also include regular dialog between the
Director of Safety and field managers to ensure that hazmat security procedures
are well coordinated with existing safety, security, and maintenance
procedures.
The
Director of Safety is responsible for establishing a schedule to ~ reassess the
risk to WW Rowland Trucking Company’s hazmat operations, and to ensure that
security policies and practices adequately address dynamic threat conditions.
6.2 Corporate Security Committee
WW
Rowland Trucking Company corporate security committee provides oversight of the
company's hazmat security program and ensures that appropriate and uniform
guidelines are established and implemented. Members are drawn from WW Rowland
Trucking Company’s safety, marketing, security, and operational disciplines.
This committee convenes whenever there is an increase in the Homeland Security
Advisory System (HSAS) threat level and oversees the implementation of
appropriate security measures for elevated HSAS threat levels. In some cases,
the committee may determine that the threat posed to WW Rowland Trucking
Company’s hazmat operations does not justify the immediate implementation of
additional measures, regardless of the increase in the HSAS threat level. In
other cases, the committee may determine that security measures that exceed
those specified for a particular threat level are prudent to protect WW Rowland
Trucking Company’s hazmat operations.
6.3 Security Responsibilities of Field
Managers
WW
Rowland Trucking Company’s field managers play a critical role in translating
corporate security policies into functional security measures and practices at
individual field facilities. As such, they are responsible to the Director of
Safety or his designee for helping to secure hazmat operations and personnel in
individual districts. All security incidents and threat information obtained in
the field by company personnel should be reported immediately to the
appropriate field manager. It is the field manager's responsibility to relay
the information to the Director of Safety or his designee in a timely manner as
outlined in Sections 11-12 of this plan. In addition, the field manager should
maintain close coordination with the Director of Safety or his designee to
ensure that security measures at each facility are in compliance with DOT
regulations and WW Rowland Trucking Company ‘s hazmat
security guidelines.
6.4 Security Responsibilities of
Hazmat Personnel
Hazmat
personnel are responsible for learning and applying security policies and
procedures. Personnel are encouraged to submit feedback on methods to improve
security practices.
7.0
JOB APPLICANT INFORMATION
A core
component of WW Rowland Trucking Company’s hazmat protection program is a
system to gather and analyze as much relevant information about employment
candidates as is lawfully available. For WW Rowland Trucking Company, such a
program is an essential element in protecting hazmat operations from criminals,
terrorists, and other unauthorized persons.
Background investigations of hazmat applicants should be as thorough as
possible, within legal guidelines and HR policies, and include confirmation of
the follow subjects:
*
Criminal Record
*
Motor Vehicle Record
*
Social Security Number and Citizenship status
*
Employment history; ideally five consecutive years immediately preceding the
application should be verified. Flags include gaps in an
applicant's
employment history, and/or a pattern of frequent job changes.
*
Education
*
Current and Previous Residential addresses ~
*
Professional References
Investigative
methods may include written inquiries, database searches, telephone interviews,
and personal interviews. A drug screen is mandatory by DOT regulations, as is
the requirement that WW Rowland Trucking Company request drug and alcohol
testing information relative to an applicant's positive testing history over
the previous two years of employment.
Drivers
leased to WW Rowland Trucking Company are the primary group that has access to
hazardous loads. Therefore, WW Rowland
Trucking Company takes extensive steps to confirm the identity and background
information of driver applicants. Key aspects of the background investigation,
such as criminal records and drug tests, must be received and reviewed prior to
employment.
Currently,
WW Rowland Trucking Company utilizes the services of DAC Services (http://www.usis.com/dac/dacFaq.htm)
for background checks of hazmat driver applicants. This investigative
product checks applicants' criminal records, verifies social security numbers,
collects a 10-year employment history, and confirms the previous three years of
employment records. Furthermore, DAC Services verifies applicants' DOT
certificates and motor vehicle driving records. All applicants also undergo
drug and alcohol screening at the time of leasing on, and during random
selections through out the year.
Hazmat
driver applicants with felony convictions will not be considered for
employment. Applicants with misdemeanor convictions are considered on a
case-by-case basis consisting of a corporate management committee. Applicants
whose drug screen produces positive results will not be offered the opportunity
to lease on.
8.0 HAZMAT ACCESS CONTROLS AND PROCEDURES
For
this HAZMAT security plan, the scope of guidance on access controls and
procedures will be limited to trucks and truck park yards. As mentioned in
Section 2 of this plan, access controls and procedures for WW Rowland Trucking
Company’s hazardous load storage facilities are addressed in the "Facilities
Security Plan" for WW Rowland Trucking Company, and will not be duplicated
in this plan.
The
prevention of unauthorized access to hazardous commodities that are transported
by WW Rowland Trucking Company is the responsibility of each WW Rowland
Trucking Company employee. While the following procedures are designed to
control unauthorized access to WW Rowland Trucking Company trucks and hazmat
roads, the most effective measure in thwarting criminals and terrorists is the
vigilance and security awareness of hazmat employees. The safety of WW Rowland
Trucking Company’s personnel, contractors, and the general public is the
ultimate goal of all hazmat security measures, and this goal should drive all
decisions.
8.1 Preventing Unauthorized Access
WW
Rowland Trucking Company’s hazardous loads are most vulnerable to unauthorized
access when getting loaded/unloaded, when stopped at
transportation checkpoints such as Department of Transportation scales, or when
stopped for refueling operations. All drivers
are required by Federal law and company policy to stay with their truck during
refueling. The following security
measures are designed to minimize risks during those periods of operation.
* When approaching a hazardous shipper or
receiver’s storage facility, drivers should pay particular attention to
suspicious vehicles or pedestrians near the facility. If a suspicious person or
vehicle is spotted, drivers should consider bypassing the stop until the
vehicle or person moves away, and/or calling 9-1-1 and requesting that law
enforcement officials investigate.
* If a suspicious vehicle or person
approaches the truck during the loading/unloading process, the driver should be
prepared to call 9-1-1 on a cellular phone and/or sound the truck's air horn to
draw attention to the site and deter a potentially unsafe encounter. Depending
on the situation and the driver's perception of the threat, moving either into
the truck cab or away from the truck may increase the driver's safety.
* The installation of dusk-to-dawn security
lighting is provided at all drop lots in all of WW Rowland Trucking Company’s
facilities.
* During periods of heightened threat levels,
drivers should notify district management or dispatchers upon arrival and
departure from 1ease tanks and storage facilities.
* WW Rowland Trucking Company personnel and
contractors should immediately report vandalism or signs of tampering occurring
at any drop lots, refueling stations, or loading/unloading facilities
immediately to the Director of Safety & Security. The Director of Safety & Security will in
turn advise local law enforcement when appropriate.
* Even though all of our facilities are
protected by security fences and have 24 hours surveillance cameras, it is of
paramount importance that drivers demonstrate constant vigilance for criminal
or terrorist threats to their truck, their load, and themselves. Drivers should
always be mentally prepared to respond to threats, with their safety and that
of the general public as the primary goal.
* If confronted by someone who threatens to
hijack their truck, a driver should not jeopardize their personal safety to
thwart the hijack attempt. If a truck is hijacked, the driver should call 9~1-1
immediately and provide pertinent details such as the truck's description and
direction of travel, a description of the hijacker, and a description of the
load.
8.2 Preventing
Unauthorized Access to
In
addition to shippers and receivers facilities, WW Rowland Trucking Company’s
drop lots and truck park yards represent operational chokepoints that may draw
the attention of terrorists who wish to steal a tanker truck to serve as a
weapons delivery vehicle. At those facilities, WW Rowland Trucking Company
personnel should adhere to the following security guidelines, and maintain
constant vigilance for suspicious activity.
* Turn off the ignition of unattended trucks.
* Lock the doors of unattended trucks; store
spare keys in well-secured facility.
* Engage the kill switch on unattended trucks-
* Install dusk to-dawn security lighting at truck
park yards and park ~ trucks and trailers in well-lighted areas-
* If possible, lock the fifth wheel of
dropped trailers.
* At those facilities where a security fence
and gate are installed, ensure that the gate remains locked when not in use.
Also, ensure that only authorized personnel have keys, PIN codes, and/or remote
control devices to the gate.
8.3
Preventing Unauthorized
Preventing
unauthorized access to hazmat en route is addressed in Section 9 of this plan.
9.0
EN ROUTE SECURITY
The
safety of WW Rowland Trucking Company’s hazmat during transit depends primarily
on the vigilance and security practices of the contractors leased to WW Rowland
Trucking Company. While terrorists may
focus on chokepoints such as storage facilities, and truck park yards, their
attack methodology may be to discreetly follow a unit loaded with a hazardous
commodity to a remote location before attempting to commandeer the truck.
Therefore, en route security is a core element of WW Rowland Trucking Company’s
hazmat security program. The following guidelines establish standard procedures
for en route security practices:
* Before driving a truck that has been left
unattended, drivers should conduct a walk-around inspection of the tractor and
trailer to search for indications of tampering or explosive devices that may
have been placed on the exterior of the vehicle-
* When departing a drop lot, storage facility,
truck park yard, or shop, be alert to one or more vehicles entering the road
from a parked position and following your truck for any extended period of
time. Such activity could be a terrorist or criminal performing pre-attack,
surveillance, or planning, who is waiting for the
truck to enter remote county roads before attempting a hijack. If you suspect
that you are being followed, stay on well-traveled, well-lighted roads and
contact 9-1-1immediately-
* When possible, do not drive loaded transports
in residential areas or high-crime areas.
* Do not pick up strangers or stop for
stranded motorists. Contact authorities for anyone in distress.
* Don't discuss your cargo, destination, or trip
specifics with people you don't know or on open channels.
* When stopped at a traffic light or in
traffic, be aware of anyone approaching your vehicle or other vehicles
attempting to block your path. If the threat is imminent and there is room to
maneuver around nearby vehicles and pedestrians, drivers should be prepared to
make evasive driving maneuvers to escape the situation-
* When possible, utilize various routes between
shippers/receivers; drop lots, storage facilities, and the truck park yard.
9.1 Stopping at Facilities:
* Drivers should only stop at shippers/receivers,
storage facilities, and the truck park yard. If a driver must stop for any
unforeseen reason, they should make the stop a brief as possible and park in a
well-lighted lot or truck stop.
Operations personnel must be advised before you make the necessary stop
and once you have resumed driving.
*
Never leave your vehicle running with the keys in it; shut off the engine and
lock the doors. For lengthy, unanticipated stops, engage the kill switch.
10.0
SECURITY MEASURES FOR ELEVATED HSAS THREAT LEVELS
If
the Department of Homeland Security (DHS) elevates the nation's threat level to
A.
Convene the corporate management security.
The Committee will assess the reasons for the elevated threat level,
assess the potential risks to company personnel, contractors, facilities, and
determine which security measures are appropriate to meet the elevated threat
level. The Director of Safety & Security will serve as a corporate focal
point for both internal and external communications related to security issues.
B.
Advise hazmat personnel of the change in threat levels and reported reasons why
the threat level was elevated. Provide guidance to field teams on additional
security measures that hazmat personnel should implement to address the new
threat conditions.
C.
Continue security measures implemented for previous threat levels.
D.
Contact local and regional law enforcement entities that have jurisdiction over
hazmat facilities in order to:
* Establish open, two-way channels of communication.
* Obtain updates of regional threat information.
* Request that they increase the frequency of
their patrols of truck park yards, storage facilities, and maintenance shops.
E.
Inspect the physical security measures at drop lots, truck park yards, and
maintenance shops to ensure that gates are locked, fences secured, and that
there are no indications of tampering, vandalism, or suspicious activities in
the vicinity. Subsequent visits can be conducted by either company personnel or
local law enforcement officials to ensure that the sites remain secure.
F.
Require drivers to engage engine kill switches at all stops, except when the
engine is required for operational, safety, or security reasons.
G.
Prohibit hazmat drivers from stopping at any location unnecessary for them
to perform their operational duties.
Tolerated stops may include WW Rowland facilities such as drop lots and
truck park yards, and fuel stops.
H.
Require drivers to contact Operations Personnel upon arrival and
departure at each stop. During each contact, the driver should confirm that he
has not encountered suspicious vehicles or pedestrians, and provide an
estimated arrival/departure time from the stop. District management should
request that local law enforcement investigate if a driver is late calling, if
contact is lost with a driver, if the driver sounds nervous during calls, or if
the driver does not confirm that he is safe.
I.
Require drivers to vary their routes between shippers/receivers, drop
lots, storage facilities, and the truck park yard
J.
Lock the fifth wheel of all dropped trailers.
K.
Retain off-duty uniformed law enforcement officers or private guards to
provide round-the-clock security at hazmat facilities.
L.
Install dusk-to-dawn security lighting at hazmat facilities.
M.
Severely restrict access to hazmat facilities by non-company personnel.
Only those who have an immediate, verifiable, and authorized reason for the
visit should be authorized. Management should approve all visits by non-company
personnel.
N.
Temporarily halt operations if a specific, credible threat exists
against hazardous transporters in the trucking sector, or if terrorist actions
against the hazmat transports have occurred near WW Rowland Trucking Company’s
hazmat operations.
11.0
SECURITY INCIDENTS -RESPONSE AND REPORTING
Security
incidents in hazmat operations can take many forms, range widely in degree of
severity, and require various responses. The safety of hazmat personnel,
contractors, visitors, and the general public is of paramount importance during
security incidents, and all response and reporting procedures should reflect
that goal. The following examples should be handled as security incidents:
* Bomb threats
* Suspicious vehicle(s) following a hazmat truck
* Suspicious vehicles parked near shippers/receivers;
drop lots, storage facilities, and the truck park yard tanks.
* Attempted hijackings
* Vandalism to a truck, lease tank, storage
facility, or truck park yard
* Doors, fences, gates found unsecured or
damaged with indications of illegal entry
* Trespassing, or attempted trespassing, by
individuals into restricted areas.
* Unknown individuals requesting information about
hazmat operations.
* Unexplained loss of hazmat
* Unknown individuals photographing lease tanks,
storage facilities, or truck park yards
Response:
Response
procedures to security incidents should be facility specific and established by
district managers in coordination with the Director of Safety. Suspicious
people should not be confronted or challenged by WW Rowland Trucking Company
personnel, and suspicious vehicles should not be approached. Employees should
call 9-1-1 in any situation where the safety of company personnel or the public
is at risk. Critical to effective response procedures are updated notification
lists for key WW Rowland Trucking Company personnel and emergency response
agencies. Response procedures should be regularly evaluated to ensure that
contact information and similarly important information is current and clearly
communicated to employees. Post-incidents evaluations and "lessons
learned" should be standard practice for security incidents.
Reporting:
Security
incidents occurring in the field should be reported immediately to the Field
Manager and the Director of Safety & Security. If contacting a Field Manager or the Director
of Safety & Security is impractical, any individual can contact the WW
Rowland Trucking Company control center, 24 hours a day, at 800-725-1200. A WW Rowland Trucking Company representative
will take the report, provide interim guidance, and make the appropriate
notifications.
All
security incidents at WW Rowland Trucking Company facilities should be reported
immediately to the WW Rowland Trucking Company Director of Safety &
Security, 24 hours/day, at 713-254-8681. When appropriate, a Security
Incident/Property Loss Report should be submitted (see Appendix D).
Recording:
All
security incidents should be recorded in a dedicated, limited-access database
that is managed by the Director of Safety & Security or his designee. The
records of security incidents should be periodically reviewed to detect trends
or patterns. Security incidents at WW Rowland Trucking Company facilities and
at other hazmat transporters should be shared with all WW Rowland Trucking
Company hazmat personnel as part of the security awareness educational process.
12.0
REPORTING THREAT INFORMATION
As
with security incidents, the safety of hazmat personnel, contractors, visitors,
and the general public is of paramount importance when communicating threat
information. All threat reporting procedures should reflect that goal. Threat
information that potentially risks the safety of any person should be reported
to local law enforcement immediately by calling 9-1-1.
Threat
information collected from the field should be reported immediately to his/her
appropriate WW Rowland Trucking Company Field Manager or designee. The field
manager will then report the information to the Director of Safety &
Security or his designee. In the event that contacting a field manager or his
designee would preclude reporting of time-sensitive threat information, the
Director of Safety & Security, his designee, or local law enforcement
officials should be contacted directly. If contacting a Field Manager, the
Director of Safety & Security or his designee is impractical, employees
should contact the WW Rowland Trucking Company Control Center (24 hours a day),
at 800-725-1200. A WW Rowland Trucking Company representative will take the
report, provide interim guidance, and make the appropriate notifications. As with security incidents, threat
information received by WW Rowland Trucking Company personnel in
Received in
Changes
to the HSAS threat level, warnings from federal and state law enforcement, and
reports from industry sources such as the Texas Motor Transportation
Association (TMTA) or Louisiana Motor Transportation Association (LMTA) may
influence security measures that are implemented for hazmat operations. Threat
information from these sources will be reviewed by the Director of Safety &
Security and the Corporate Security Committee who will decide which, if any,
additional security measures are appropriate for the specific threat and for
the specific district.
The
Director of Safety & Security will determine the appropriate dissemination
of threat information within WW ROWLAND TRUCKING COMPANY. Additionally, response procedures to threat
information and elevated HSAS threat levels will be determined by the Director
of Safety & Security, and the Corporate Security
Committee after discussions with appropriate WW Rowland Trucking Company
personnel, law enforcement agencies, and other relevant parties.
13.0
COMMUNICATIONS WITH LAW ENFORCEMENT
It
is essential that open lines of communication be maintained with law
enforcement officials at the local, state, and federal levels. Not only are law
enforcement officials reliable sources of threat information and security
guidance, they will serve as first responders to life threatening security
incidents. Field managers are encouraged to invite appropriate law enforcement
officials to visit WW Rowland Trucking Company’s ' hazmat facilities, to meet
drivers and shop personnel, and to provide maps identifying the location of
drop lots, storage facilities, shops, and typical truck routes. At the discretion of Field Managers and the
Director of Safety & Security, security incidents and threat information
should be shared with the appropriate law enforcement agencies. See Appendix C
for a list of FBI field offices near WW Rowland Trucking Company’s facilities.
14.0
EMPLOYEE TRAINING AND SECURITY AWARENESS
WW
Rowland Trucking Company hazmat employees are best positioned to discover and
report suspicious activity and security incidents related to the company's
hazmat transportation network. Therefore, a training program will be
implemented in coming months to ensure that all hazmat employees clearly
understand this security plan's policies and procedures, as well as DOT's guidelines and resources for hazmat security. The
security training will include DOT/RSPA's "Hazrnat Transportation Security Awareness Training
Module."
The
security awareness training program will focus on topics such as
familiarization with the hazmat security plan, DOT regulations, terrorist
threats and methodologies, background investigations for hazmat applicants, and
roles and responsibilities of hazmat employees.
To
ensure that employees clearly understand their individual roles and responsibilities,
initial and refresher training schedules will be developed and tracked.
Employee feedback on the hazmat security plan and related training modules will
be valuable, and a mechanism for receiving, reviewing, and implementing
feedback will be established.
15.0
INTERNAL SECURITY AUDIT & VERIFICATION PROGRAM
Once
each calendar year, WW Rowland Trucking Company ‘s Director of Safety &
Security, or his designee will lead an internal audit of hazmat security
practices to verify that appropriate measures are implemented to protect the
company's hazmat transportation network. Appendix A: Enhancing Security of
Hazardous Materials Shipments Against Acts of
Terrorism or Sabotage Using RSPA's Risk Management
Self-Evaluation Framework (RMSEF)
This
template or overlay for the Risk Management Self Evaluation Framework applies
the methodology to the issue of security.
It is a tool and not a regulatory requirement. Its use, like that of the basic framework, is
voluntary. I would appreciate feedback
on your experiences using this template and suggestions for improvement.
Comments should be provided to the Director of Safety & Security, who will
then contact and advise the U.S. Department of Transportation's Research and
Special Programs Administration, Office of Hazardous Materials Technology,
DHM-20,
I.
RMSEF
and Hazardous Materials Transportation Security
Given
the heightened specter of terrorism, the security of hazardous materials
(hazmat) shipments has become a priority for carriers, shippers, consignees,
emergency responders, and government officials. The existing hazmat
transportation process, including personnel, procedures, and
facilities/equipment needs to be reexamined with a security focus. Addressing
such security concerns should be part of an overall strategy to manage the risk
of hazardous materials during transportation. Now an existing tool from the
Research and Special Programs Administration's (RSPA) Office of Hazardous
Materials Safety (OHMS) can be used by carriers, shippers, consignees,
emergency responders, and government officials to enhance security and
safeguard shipments of hazardous materials against terrorist attacks or
sabotage. The Risk Management Self-Evaluation Framework (RMSEF) is a voluntary
tool that helps evaluate and manage the risks associated with transporting
hazardous materials in a proactive manner. A company or organization knows what
works best for itself; RMSEF provides a structured way of assessing risk and
helping hone practical, common sense knowledge to reduce risks even further.
RMSEF is applicable to all transportation modes and is flexible enough to
provide the framework needed to evaluate and mitigate security risks-
II. RMSEF Principles Applied to Managing
Security Risk
RMSEF
outlines the following fundamental principles that are critical for
successfully managing risk. As tailored to security, the principles
include:
* Obtaining commitment to reducing security risks on
the part of both managers and workers.
* Promoting a "risk reduction culture with a
security focus" in day-to-day operations.
* Partnering with all parties involved in securing
the hazardous materials transport chain.
* Prioritizing security risks so that
resources can be allocated effectively.
* Taking action to reduce the security risks
that have been identified.
* Striving for continuous improvement.
* Communicating with all parties to ensure
each knows its role and is aware of relevant security risk information.
Once
the groundwork for risk management is laid by instilling the principles
throughout a particular organization, RMSEF provides a systematic
"stepwise process" to assess and reduce risks. The stepwise process
is based on other risk management efforts and was developed through a
collaborative effort between government, industry, and the public. These steps
of the RMSEF (see flowchart exhibit) are sufficiently general that the
framework can be customized to address a variety of risk management issues and
achieve measurable improvements. It is adaptable by shippers and carriers to
systematically help in securing their hazardous materials shipments against
acts of terrorism or sabotage. Government or private industry in specialized
circumstances has developed other methods for assessing and addressing security
risk; however, none have a general focus on hazardous materials intermodal
transportation. These methods differ in the source of their creation, the
number of steps, and the scope of their activities. However, they share many
steps common to the RMSEF (see Attachment 1). The following gives practical
suggestions for ways in which each step of the RMSEF can be applied to
protecting hazardous materials shipments from terrorist activity or sabotage.
As shown in the exhibit below, management commitment and adequate documentation
are essential to the risk management process.
Step
1: Scoping
Security
considerations can cut across the entire hazmat transportation process.
However, to effectively focus an effort on security risk, a company should
generally characterize its hazmat transportation operations, and then make
initial decisions as to which transportation activities should have more
security scrutiny. The initial decisions could be made based on company
perceptions regarding the greatest security risks or based on previous threats.
For example, a shipper may decide that all of its hazardous materials shipments
are vulnerable to terrorist attacks or sabotage, or perhaps it may narrow the
focus to select chemicals with specific hazard potential (e.g., toxic
gases). Similarly, a carrier may decide
that its rail operations are more vulnerable to attack than its highway
shipments. In light of concerns
regarding the fraudulent use of Commercial Drivers' Licenses (CDL) and
hazardous materials endorsements, companies may wish to focus on their driver
screening process. Defining the scope of the activities to be considered in
terms of security also includes identifying other partners (e.g., shipper,
container manufacturer, local emergency response, law enforcement personnel, consignees) that are interested in the security of the
company's hazardous materials transportation processes.
Step
2: Knowledge of
Operations
The
next step of the RMSEF involves collecting detailed information about the
hazmat transportation operations/decisions that will be examined for security
risks. A company should describe the quantities of hazmat transported, who
handles the materials, the routes used, and where and when they are handled.
Additionally, a company should describe the existing security activities
associated with these hazmat transportation operations. It is important to
include security activities that were originally designed for security (ex:
fencing) as well as activities considered originally for safety or risk
management (ex: Guards), but now have a security value. The inventory of
information should cover security issues with personnel (e.g., background
checks, licensing, training), security procedures and
plans, and security of facilities and equipment. Current safety and risk
regulations (e.g., parking restrictions) that have security impacts are also
important to list. In determining the security activities to describe, a
company may want to ask how are loads secured? Is
there a forum for employees to constructively air grievances? Is there
certainty that drivers actively follow the company's security guidelines? What
are the chief causes of transportation-related accidents at the company? Have
any threats previously been received by any company offices? Are there any
trends that can be identified (e.g., regions or trailer types with a higher
frequency of theft)? Having knowledge of existing security measures and
transportation operations also enables a company to compare security measures
with the industry and with recommendations by the government.
Step
3: Assessment
This
assessment step involves analysis of a company's operations and
characterization of the nature and magnitude of the security risks. The
assessment does not have to be costly or complex, but can begin simply and
progress in complexity as needed. It can simply involve reporting the
impressions of experienced company staff, brainstorming, or conducting a survey
by a diverse team composed of staff from various operations (e.g., risk
managers, drivers, vendors), or conducting more formal and rigorous hazard
assessment techniques (e.g., use of fault tree analysis). In any case, the goal
is the same. A key element of this step is to identify points in the hazmat
transportation chain where security risk exists, but where actions can be taken
to reduce the security risk. These points are called risk control points. These
risk control points can vary widely, including everything from changing driver
training curricula, to increasing emphasis on load safety, to rethinking
routing procedures or adding to existing emergency response protocols.
When
selecting security risk control points, the following areas may require
-special attention:
* Personnel backgrounds (e.g., employment history and
verification of citizenship or immigration status);
*
Hazardous
materials and package control (e.g.,
adequate lighting, locks, and security systems);
*
En
route security (e.g.,
avoidance of tunnels, high population centers);
*
Technical
innovations (e.g.,
appropriate access control systems, use of satellite tracking and surveillance
systems);
*
Management
prerogatives (e.g.,
fingerprinting applicants during employment process);
* Communications (e.g., use of cell phones to reach all
key personnel as well as risk communications for public and immediate reporting
of suspicious activity or thefts to appropriate authorities);
*
Emergency
Response (e.g., adequacy
of training and resources for response to terrorist type incidents); and
*
Readjustment
based upon current conditions (e.g.,
heightened security after ~ initial terrorist attacks or in accordance with
threat levels that may have been established by appropriate authorities).
Step
4: Strategy
The
heart of a strategy to address security risks is to develop a security action
plan. The plan prioritizes the security risk control points based on the degree
of vulnerability and potential impact. The plan also outlines potential
preventive and control actions based on the ability to reduce risk and the
resources available. For example, if a company has a high turnover rate, it may
decide to review employee rosters to ensure that comprehensive background
checks have been performed on all individuals with particular scrutiny being
applied to employees who have links to countries identified as supporting
terrorist activities. Badges or personnel identification cards may be required
for access to areas containing hazardous materials. Guard forces or fences at
rail yards may be increased. Routing may be changed to avoid high population
areas or to enable hazardous materials shipments to be delivered more rapidly.
New locking mechanisms may be installed for fifth wheels so that trailers are
less likely to be stolen, or electronic engine controls may be adjusted to
require an entry code in addition to a key. Additionally, the plan should have
a scheduled assigned responsibilities, and most importantly, management
commitment. The plan should be summarized in a written document.
Step
5: Action This step involves implementation of the
written plan developed in Step 4.
Step
6: Verification
After
implementing the written plan, a monitoring protocol should be established to
ensure that activities are proceeding according to plan. For example, third
party inspectors (government or industry) can be requested to perform an
independent evaluation of a company's vulnerability to terrorist attacks or
sabotage. Any security breaches discovered during this evaluation would then
need to be promptly addressed.
Step
7: Evaluation
This
step determines if the goals established for reducing security risk for
hazardous materials transportation are being met. To measure progress, a
company needs to have relevant, cost-effective performance indicators. For
example, logs tracking the incidence of theft or property damage can be
monitored to determine whether significant improvements have resulted from
implementation of the selected risk management strategies. Trade associations
such as TMTA or LMTA often assemble information on safety-related performance
indicators that can be made available to their member companies. With set
performance indicators, progress in meeting the goals and strategies can then
be compared with performance indicators used by other companies in similar
fields. Periodic reviews and assessment of existing plans should be scheduled.
Below
is a list of reference materials that can be used to flesh out the RMSEF and
tailor it more specifically to a company's needs. This is by no means an
exhaustive list of the information available on this topic and interested
individuals are encouraged to investigate additional resources. Suggested
references are as follows:
* DOT's Hazardous Materials Safety Website:
Provides the latest government alerts on terrorism. The website address is
http://hazmat.dot.gov. Information on the RMSEF's
development, structure, and testing can be found at
http://hazmat.dot.gov/rmsef.htm.
* Federal Motor Carrier Safety Administration Security Talking. Security talking points can be found at the OOT Federal Motor Carrier Safety Administration Website (www.fmcsa.dot.gov/hazmatsecure.htm). The topics include general security information, personnel security,